While TD understands that each organization and client
is unique, their requirements can be applied to "The Hexagon" methodology,
a proprietary tool that provides them with a tailored
approach based upon their specific needs. With this in mind,
TD have provided below an understanding of the methodology
that it takes in meeting your requirements.
A high level overview of our methodology is depicted below:
Goals and conceptual solutions are formulated at a strategic
level. All of this is carried out from the perspective of
the user and his/her needs. This requires a comprehensive
understanding of behavioural sciences, communication and
of the unique possibilities offered within the field of digital
It is the integration of these areas of competence and expertise
within TD that makes us outstanding in the field of digital
The first stage of any project involves
defining the challenge. The question asked is "What is the
Tactical Designs' definition stage revolves around determining
exactly what is communication problem that needs to be addressed
and if our competency and expertise can provide the solution.
The next question is "What do we
want to achieve?"
Once the problem has been defined, TD seeks to determine
the level of solution that it can deliver rather than provide
an all-encompassing solution that may not always be the most
effective one. Otherwise, if needed, levels of solution executed
at predetermined timelines will be plotted out.
There are a hundred ways to skin
a cat, so to speak. "What
are the ways of solving the problem?"
The Design stage takes in all the analysis and definitions
from the define phase and allows our pool of designers to
commence the interface design and apply use case scenarios.
The client is presented with a range of concepts that are
then refined with the assistance of the client.
An optional stage often undertaken within the design phase
is Prototype development, which involves development of a
working prototype around a use case scenario in order to
prove the concept. This is taken out to focus group testing
by the client, or alternatively to third parties.
The Development phase is the beginning of the official build.
This is the phase that all system architecture, for example,
is defined and code base built, as in the case of online
solutions. TD provides clients with regular feedback as to
the status of the project and delivery of key milestones.
All milestone items are deployed to a staging environment
for clients to approve online.
"Let's make it work!"
Once all milestones have been reached, the complete system
is tested as a unit and deployed to the staging environment.
During this phase, all formal testing are completed and the
developed solution signed off to be deployed. If required,
user manuals and staff training are delivered at this point.
At this point, TD makes an overall
analysis of the solution and determine if is working as expected
while making adjustments to optimise its capability.
TD provides managed solution services
that allow ongoing maintenance to be carried out on a
Service Level Agreement. Tactical Designs also provides integrated
web hosting and online marketing services. These services
can be tailored to the exact requirements of the Client,
and include full outsourcing as well as general maintenance
plans. The basic intent is to make the solution work
consistently and not solely on an interim basis.